Prices can change?
The presented prices in this site were calculated based on tariffs and exchange rates prevailing at the time. Any exchange or change fuel costs, port charges, airport, fuel and transport costs of any nature may be subject to adjustment.
I have a reservation made, can I cancel it? Which are the cancellation costs?
Withdrawals are subject to the following penalties, in accordance with the provisions:
(1) Up to 21 days before: the deposit amount;
(2) From 20 to 8 days before: 50% of the travel value;
(3) Less than 8 days before: 100% of the travel value
These conditions can vary according to stupulated by the operator. You should always reconfirm with the agency or request an explanation. Please note that there are non-refundable rates and that do not allow cancellations.
What are the rules for the transport of liquid?
It is only allowed to carry small quantities of liquids in your hand baggage. These liquids must be in individual packages with a maximum capacity of 100ml each. These packages should be placed in a transparent plastic bag, airtight, with the maximum capacity of one liter per passenger.
Which are, at present, the rules at the airport?
In order to facilitate detection of liquid you must:
Considered as liquids:
What documentation do I need to travel?
Minors when traveling unaccompanied by their parents, or their representatives must present their authorization or absent, whose authorization must be notarised indicating the name and number of their identification of the responsible for the minor during the trip. The person traveling must obtain the necessary documentation to make the trip, including a valid passport with a minimum of 6 months validity from the date of the visit of the last country in the itinerary, their visas when necessary and comply with the health regulations in force in countries to visit. Citizens of other countries should ensure in their respective consulates or embassies visa requirement.
I will travel with a minor. What should I do?
What health care should I take into account?
Depending on the destinations, it is advisable to take medicines for any pain or fever, allergies or insect bites, among others.
If you take a specific medicine make sure you take it in enough, as it may not be available at the place you are visiting. If you need to get it on the trip, take the prescription and the part of the package that identifies the active substance to facilitate replacement when the brand you use does not exist. It is advisable to have your doctor's prescription in legible form in order to prove legally that you need the medicine.
They are necessary for some countries, and the risk of infection is much higher in children and pregnant women. Vaccinations should be done some time in advance, as some require an initial dose followed by a booster. Some vaccines may not be given at the same time as others.
Before confirming your reservation, you should inquire about the vaccines required for the destination of your trip:
WHICH DOCUMENTS SHOULD I BRING WITH ME?
All passengers, including children and infants, must have a photo ID:
all documents must be within the indicated validity limits. Certain countries require that the Passport is still valid for at least 06 months.
WHAT TRAVEL DOCUMENTATION DO I NEED TO BRING BEFORE TRAVELING?
Before traveling, check that you have the following documents:
It is important to check the Travel Program/Itinerary and reconfirm the flights 72 hours in advance. Failure to comply with this rule may lead to the cancellation of the confirmed place
WHAT HEALTH CARE SHOULD I HAVE BEFORE TRAVELING?
Make sure that before you start a trip you are in good health. If you wear glasses or contact lenses take a reserve pair or a prescription as a precaution. If you take a specific medicine make sure you take it in enough, as it may not be available at the place you visit. Take the prescription and the part of the package that identifies the type of medicine and not your brand (which may not exist in the country you are traveling to), which may make it easier to replace. It is advisable to have your physician’s prescription in legible form in order to legally prove that you are using the medication. Do not exceed the quantities needed for your personal use while traveling, because carrying large quantities of medicines may raise suspicions. Passengers with special needs must first be informed of the conditions for the transport of liquid or gel products. In order to use injectable drugs, you must request a special authorization for the transport of the syringe and the medicine to be injected as cabin baggage, presenting for this purpose a medical certificate proving that the passenger needs the medicine, as well as mentioning the flight number, date, airline, destination and passenger identification.
I WILL TRAVEL WITH CHILDREN. WICH DOCUMENTS ARE NECESSARY FOR TRAVEL?
WHAT HAPPENS IF MY FLIGHT IS CANCELED?
If your flight is canceled there are two options. You may opt for a refund or request free of charge the change to the canceled flight (subject to availability and seats).
WHICH ARTICLES CAN NOT BE CARRIED IN THE AIRCRAFT CABIN?
Passengers are not allowed to carry the following items into the restricted security area and into the aircraft cabin:
WHAT IS THE LIMIT OF HAND LUGGAGE?
All passengers are entitled to carry a carry-on bag. Maximum weight and dimensions vary from company to company. Contact us.
WHAT IS THE LIMIT OF HOLD BAGGAGE?
The maximum weight is 32 kg per bag, the dimensions, prices and conditions of transportation vary from company to company. Contact us.